FAQ
Frequently Asked Questions
What is SEOULGLOW_NG?
SEOULGLOW_NG is a face and body skincare brand focused on brightening, hydration, and even skin tone. Our formulas are designed to be effective, gentle, and suitable for daily use.
Can SEOULGLOW_NG be used on both face and body?
Yes. SEOULGLOW_NG products are carefully formulated to be suitable for both face and body, making your skincare routine simpler and more consistent.
Who can use SEOULGLOW_NG?
SEOULGLOW_NG is suitable for all skin types. If you have very sensitive skin, we recommend doing a patch test before full use.
How long before I see results?
Results vary by individual, but many users notice improved hydration and skin comfort within days, with visible brightness and even tone appearing over consistent use.
Can I use SEOULGLOW_NG every day?
Yes. MONISOA is designed for daily use, morning and night.
Does SEOULGLOW_NG help with dark spots and uneven tone?
SEOULGLOW_NG contains Vitamin C, Niacinamide, and Tranexamic Acid, ingredients known to support brighter skin and help reduce the appearance of uneven pigmentation over time.
Is SEOULGLOW_NG safe to use with other skincare products?
Yes. SEOULGLOW_NG pairs well with most skincare routines. Always apply on clean skin and follow with sunscreen during the day.
Do you test on animals?
SEOULGLOW_NG is committed to responsible beauty practices and does not support animal testing.
Where is SEOULGLOW_NG made?
Our products are manufactured in Seoul, South Korea under strict quality standards to ensure safety, consistency, and performance.
What are your shipping options?
We offer Standard Shipping and Bulk Shipping. Delivery time depends on your location and the shipping method selected.
Standard Shipping usually takes 5–7 business days, while Bulk Shipping for larger orders may take 7–14 business days. Shipping costs are calculated based on order weight and destination, and the final fee is shown at checkout before payment.
What is your return policy?
We accept returns within 14 days of purchase. Items must be unused and in their original packaging.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.